Quite a few of us (developers, contributors, enthusiasts,
etc.) hang out on the Freenode Internet
Relay Chat (IRC) network for
real-time chat, on channel #Evergreen.
In early February of 2008, we
decided
to start publicly logging the channel so that everyone could benefit from the
knowledge shared there. You may browse these logs,
and if you're on channel, you may prepend a specific message with
[off] to prevent that message from being logged. We also have a
web
gateway to the channel. Like most forums on the Internet, IRC has its own
culture and etiquette, and when in doubt over something, just ask.
In the interests of transparency everything on IRC is public and logged.
Technically, administrators can delete things, but the content may be mirrored, has feeds and is in the Google cache & other search engines indexes, so deleting something doesn't make it go away. Our policy is to leave the archives alone except in exceptional cases. Please send a request promptly to feedback@evergreen-ils.org if you believe you are the exception.
The IRC channel is community oriented and any help you receive there is by volunteers, not support staff from any commercial company. Folks are not always available 24x7 on the channel, and the mailing lists are a good alternative for seeking help with Evergreen.