--- Log opened Sat Aug 02 00:00:05 2008 00:00 < dmcmorris_esi> as a step in diagnosis.. Apache needs to be (re)started /after/ services are (re)started 00:01 < superso> restarting apache now 00:04 < dmcmorris_esi> superso: is it still restarting??? 00:07 < dmcmorris_esi> well I need to go home... but if you still have trouble, you could try running the settings tester script (as the opensrf user) 00:07 < dmcmorris_esi> http://svn.open-ils.org/trac/ILS/export/10237/branches/rel_1_2_2/Open-ILS/src/support-scripts/settings-tester.pl 00:07 < superso> no sorry it has restarted same issue. cleared cache still issue 00:08 < dmcmorris_esi> try downloading that and running it (as the opensrf user) and see if it gives you anything useful 00:08 < superso> have run it it shows fine 00:08 < dmcmorris_esi> oh ok 00:08 < dmcmorris_esi> apache error logs show anything? 00:09 < superso> hmm will look. Thnx for your time 00:09 < dmcmorris_esi> superso: you're welcome. good luck! 00:16 -!- mjg_ [n=mjgiarlo@c-68-49-45-28.hsd1.va.comcast.net] has left #openils-evergreen [] 00:20 < superso> 1st error on apache log although I am clueless 00:20 < superso> OpenSRF JSON Request returned error: osrfMethodException -> *** Call to [open-ils.search.biblio.multiclass.query] failed for session 00:36 < superso> also [error] [client 127.0.0.1] * ! EXCEPTION ! * \nTYPE: OpenSRF::EX::ERROR\nMess: System ERROR \nMess: * ! EXCEPTION ! * \nMess: TYPE: OpenSRF::DomainObject::oilsMethodException\nMess: Mess: <500> *** Call to [open-ils.search.biblio.multiclass.query] failed for session [1217650476.784839645.72833633258], thread trace [1]:\nMess: Mess: Can't call method "get_cache" on an undefined value at /openils/lib/pe 00:38 < dmcmorris_esi> can you re-paste beginning at "Mess: Can't call..."? truncated 00:45 < superso> Can't call method "get_cache" on an undefined value at /openils/lib/perl5/OpenILS/Application/Search/Biblio.pm line 712.\n\n, referer: http://localhost/opac/en-US/skin/default/xml/rresult.xml?rt=title&tp=title&t=matt&l=1&d=0&f=&av= 00:48 < dmcmorris_esi> doesn't ring a bell... might be worth sending to open-ils-dev (note that you did the srfsh check, settings tester, and apache restart in it too) 00:49 < superso> k thnx. Any ideas on the z39.50 issue? 00:51 < dmcmorris_esi> I bet we fix the one, it will fix the other 00:53 < superso> ah k 00:55 < superso> decided to run settings tester again 00:56 < superso> under scrutiny found this 00:56 < superso> Please install one of the following modules: Net::Z3950 Net::Z3950::ZOOM 00:56 < superso> WARNING: Deprecated element used for the entry. Please use instead. 00:57 < dmcmorris_esi> interesting 00:57 < superso> I thought they were no big deal But then again I am a noob 00:58 < superso> http://mibbit.com/pb/drWwJA 00:58 < superso> last thing I see that looks like it needs any attention 00:59 -!- superso [i=61590e84@gateway/web/ajax/mibbit.com/x-75865e6081c9c16b] has quit ["http://www.mibbit.com ajax IRC Client"] 01:00 -!- superso [i=61590e84@gateway/web/ajax/mibbit.com/x-021d401e3cafc74c] has joined #openils-evergreen 01:00 < superso> Im back accidentaly closed window 01:02 < miker_> superso: the reporter warning is inocuous (until 1.4), but the perl module warning about Net::Z3950[::ZOOM] is the cause of your z39.50 import failure 01:05 < superso> k 01:05 < superso> did I miss something in the install? 01:05 < miker_> well, that depends on how you did the install ... did you use the Makefile.install script to take care of the dependencies? 01:06 < superso> Yep I followed the docs for ubuntu 7.1 to the t as far as I can tell 01:06 < miker_> if not, it may very well be a deficiency in the install docs (particularly for ubuntu) 01:06 < miker_> ok 01:07 < miker_> well, you'll need to install at least one of those (ZOOM is preferred -- it's faster and more modern -- but Evergreen has an abstraction layer for both) 01:08 < miker_> the easiest way, assuming you have the deps for those installed, is to: cpan install Net::Z3950::ZOOM 01:08 < miker_> and if the ZOOM version doesn't want to install, just do the other. 01:09 < miker_> the deps for that generally amount to libyaz and libyaz-dev IIRC 01:09 < miker_> I don't recall in ubuntu had a package for either of the perl mods in question 01:09 < miker_> ah ha! 01:09 < superso> does it matter what user I use 01:10 < miker_> install that as root 01:10 < miker_> or sudo 01:10 < miker_> sudo cpan install blah 01:10 < superso> k thought so 01:12 < miker_> and ... it looks like Cache::Memcached can't talk to your memcache service 01:13 < superso> ?? not sure what that means. And after the cpan will I need to restart the server? 01:13 < miker_> you'll need to restart the perl services 01:13 < miker_> but that's all 01:13 < superso> by the way thnx for the help. I am setting this up for a small school and school starts next week so I am feeling the pressure 01:14 < miker_> so, you have memcache started, and it's working for the C services or you wouldn't be able to log in ... but the search server, which uses memcache for short-term result set caching, is not seeing it ... 01:16 < superso> ahh well that is easy enough to understand 01:20 < miker_> so, what does `ps ax|grep memcache` tell us? 01:20 < superso> 7650 ? S 0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 127.0.0.1 01:20 < superso> just that and the grep query 01:21 < miker_> righto ... thats good 01:22 < miker_> and everything is running on one server, of course... 01:23 < miker_> and ... in opensrf.xml, if you search down for memcache, the cache is set to listen at localhost:11211 01:23 < miker_> is that correct? 01:26 < superso> checking now 01:28 < miker_> also, if you haven't changed the default directories for logging, is there anything interesting in /openils/var/log/open-ils.search_unix.log ? 01:29 < superso> localhost:11211 86400 01:30 < miker_> right, that's good 01:31 < superso> here is the tail 01:31 < superso> Caught error from 'run' method: Can't call method "get_cache" on an undefined value at /openils/lib/perl5/OpenILS/Application/Search/Biblio.pm line 712. 01:32 < superso> having issues installing z3950 make is failing 01:34 < miker_> I'm on 8.04 (IIRC) and have an apt pacakge for libnet-z3950-perl 01:34 < miker_> do you have that? 01:36 < miker_> or, rather, have it available 01:36 < superso> no I am on 7.1 I think loading libgcrypt will do it though 01:36 < miker_> ahh, ok 01:38 < superso> hmm libgcrypt already installed 01:39 < miker_> libgcrypt-dev? 01:41 < superso> yes sorry 01:42 < miker_> well... I'm unfortunately our of ideas :( 01:43 < miker_> and also very tired, so my brain is not running at top speed ;) 01:43 < superso> ha lol. Well every bit of help is appreciated. Just doing this has given me better insight into the evergreen system 01:44 < miker_> there should be folks around tomorrow, but I think dmcmorris_esi's earlier suggestion to ask on the list (including the things you've checked so far, and version numbers, etc) is a good one 01:52 < superso> installing zoom from synaptics 02:27 -!- superso [i=61590e84@gateway/web/ajax/mibbit.com/x-021d401e3cafc74c] has quit ["http://www.mibbit.com ajax IRC Client"] 08:34 -!- robertc [n=4ab8e725@209.168.247.198] has joined #openils-evergreen 08:43 -!- robertc [n=4ab8e725@209.168.247.198] has left #openils-evergreen [] 10:35 -!- berick [i=erickson@nox.esilibrary.com] has quit ["Lost terminal"] 10:36 -!- berick [i=erickson@nox.esilibrary.com] has joined #openils-evergreen 11:16 -!- mjg_ [n=mjgiarlo@c-68-49-45-28.hsd1.va.comcast.net] has joined #openils-evergreen 12:27 -!- wlayton [n=wlayton@CPE000f66a57eb9-CM0018c0c6486c.cpe.net.cable.rogers.com] has joined #OpenILS-Evergreen 13:40 -!- mjg_ [n=mjgiarlo@c-68-49-45-28.hsd1.va.comcast.net] has left #openils-evergreen [] 15:22 -!- eeevil [n=miker@75.150.13.105] has quit [Remote closed the connection] 15:23 -!- eeevil [n=miker@75.150.13.105] has joined #openils-evergreen 15:46 -!- wlayton [n=wlayton@CPE000f66a57eb9-CM0018c0c6486c.cpe.net.cable.rogers.com] has quit ["Ex-Chat"] 16:57 -!- kgs_away is now known as kgs 17:01 -!- kgs is now known as kgs_aerobics 18:09 -!- kgs_aerobics is now known as kgs_whupped 18:52 -!- miker_ [n=miker@c-76-97-57-109.hsd1.ga.comcast.net] has quit [Read error: 60 (Operation timed out)] 19:09 -!- sarabee [n=sarabee@c-76-97-57-109.hsd1.ga.comcast.net] has quit [Read error: 110 (Connection timed out)] 20:36 -!- miker_ [n=miker@c-76-97-57-109.hsd1.ga.comcast.net] has joined #openils-evergreen 21:09 -!- kgs_whupped is now known as kgs_errands 21:43 -!- superso [i=4220fa45@gateway/web/ajax/mibbit.com/x-fa82503e2b902862] has joined #openils-evergreen 21:44 -!- sarabee [n=sarabee@c-76-97-57-109.hsd1.ga.comcast.net] has joined #openils-evergreen 21:55 -!- kgs_errands is now known as kgs_away 21:57 < superso> anyone ever seen Error: fmclasses is not defined Source File: http://localhost//opac//common/js/fmgen.js Line: 43 21:57 < superso> I just moved the box rebooted and now I the opac is throwingg errors 22:07 < dmcmorris_esi> superso: make sure apache is (re)started /after/ services 22:12 < dmcmorris_esi> on that note, make sure services are running also ;) 22:24 -!- superso [i=4220fa45@gateway/web/ajax/mibbit.com/x-fa82503e2b902862] has quit ["http://www.mibbit.com ajax IRC Client"] 23:26 -!- kgs_away [n=chatzill@c-69-254-162-212.hsd1.fl.comcast.net] has quit [Read error: 104 (Connection reset by peer)] 23:41 -!- gmcharlt [n=gmcharlt@adsl-68-79-9-21.dsl.emhril.ameritech.net] has quit ["Leaving"] --- Log closed Sun Aug 03 00:00:18 2008